What happened yesterday when UST's computer system was down?
From Information Resources and Technologies
What happened?
Starting at 3 a.m. Thursday, Dec. 14, we experienced a technical problem with the network equipment that connects the university to central systems in the data center. As a result, access to those central systems that house e-mail, voicemail, Banner, Blackboard, MyStorage and DeptStore were unavailable.
What did we do?
We worked with a vendor to make an emergency replacement of the failed equipment. The equipment arrived and was installed by 9:45 a.m. Our staff then made necessary configuration changes to the new equipment and all systems were fully available by noon.
What can you do to help?
Please spread the word that all systems are available.
We apologize for any inconvenience this caused. If you have any questions, please contact the Tech Desk, (651) 962-6230.
